This privacy policy sets out how Flutterby Cupcakes uses and protects the information that you give Flutterby Cupcakes when using this website. The information which we obtain about you is treated appropriately and in accordance with the Data Protection Act 1998. We will not sell, distribute or lease any of your personal information to third parties unless we have your permission, or we are required by law to do so.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

What we may collect;
During the course of you using the Flutterby Cupcakes website we may collect your name, address, contact number and email address in order to fulfill your order.

Third Parties;
In order for some goods to be delivered we may use a third party courier. This courier would require your name, address and where possible a contact number, however, we would only provide these details to the courier with your permission and full knowledge. You may be contacted by a third party courier if there are any issues with your delivery which are out of Flutterby Cupcakes' control.
Flutterby Cupcakes uses a third party company called "GoStats" to monitor our website statistics. In no-way does this statistical information give us access to your computer or give us any other information about you.
Our website is linked with other third party websites which we have no control over and as such we cannot ensure or endorse any content these external websites may choose to share with you. If you should choose to visit any external links from Flutterby Cupcakes website, then we must make you aware that Flutterby Cupcakes is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

We are committed to ensuring your information is secure. We will not ask you to submit any bank/credit card or PIN details while you are on our website as we are unable to process this information. If you have handed over any of this information whilst on the Flutterby Cupcakes website then please contact us and your bank immediately as you may have been a victim of fraud.
With your permission we will store on a secure computer your name, address, email address, contact number, date of birth and any other details provided to us during email or telephone contact to contact you with offers and promotions from time to time. You can request to be removed at any time. If you would like to request a copy of the information we hold about you please send a stamped addressed envelope to Flutterby Cupcakes and a cheque addressed to Flutterby Cupcakes for £5 to cover administration costs.

Flutterby Cupcakes is committed to ensuring your privacy is protected. If you have any questions relating to this privacy policy then please contact us and we will do all we can to answer your query.